Terms &
Conditions

These Terms and Conditions (“Terms”) govern the hire of Marquees, structures, and related services provided by M S Marquees Ltd (“M S Marquees”, “we”, “us”). By submitting a booking or signed hire agreement, you (“the Client”) agree to be bound by these Terms.

1. Definitions

• “Equipment” means all Marquee structures, flooring, lighting, furniture, accessories, and ancillary items supplied by M S Marquees.
• “Event Date” means the date(s) on which the Client’s event is scheduled to take place.
• “Hire Period” means the period from the agreed build date to the agreed strike date.
• “Site” means the location at which the Equipment is to be installed.
• “Quotation” means the written estimate or proposal issued by M S Marquees.

2. Booking & Contract Formation

A contract between M S Marquees and the Client is formed when: (a) the Client signs and returns the hire agreement, or (b) the Client pays a deposit, whichever occurs first. The contract incorporates these Terms, the Quotation, and any written amendments agreed by both parties.

Quotations are valid for 30 days from the date of issue. M S Marquees reserves the right to withdraw or revise a Quotation before acceptance. No variation to the agreed specification shall be binding unless confirmed in writing by M S Marquees.

3. Payment Terms

• Deposit: A non-refundable deposit of 30% of the total hire fee is due upon booking to secure the Event Date and Equipment.
• Interim payment: For bookings over £5,000, a further 40% is due 90 days before the Event Date.
• Balance: The remaining balance is due no later than 28 days before the Event Date.
• Damage deposit: A refundable damage deposit (amount specified in the Quotation) may be required and will be returned within 14 days of the strike date, less any deductions for damage.

Payments are accepted by bank transfer. All prices are exclusive of VAT unless otherwise stated. M S Marquees reserves the right to charge interest on overdue amounts at 8% per annum above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.

4. Cancellation & Changes

Cancellation by the Client:

• More than 180 days before Event Date: deposit forfeited; no further charge.
• 91–180 days before Event Date: 50% of total hire fee payable.
• 31–90 days before Event Date: 75% of total hire fee payable.
• 30 days or fewer before Event Date: 100% of total hire fee payable.

All cancellations must be made in writing. M S Marquees strongly recommends that Clients take out event cancellation insurance.

Cancellation by M S Marquees: M S Marquees reserves the right to cancel a booking in the event of non-payment or breach of these Terms. In such cases, deposits paid will be forfeited. Where M S Marquees cancels without fault on the part of the Client, all monies paid will be refunded in full.

Changes to booking: Changes to equipment, layout, or dates are subject to availability and may incur additional charges. All changes must be confirmed in writing by M S Marquees.

5. Delivery & Installation

M S Marquees will build and dismantle the Equipment on the agreed dates. The Client must ensure that clear vehicular access to the Site is available throughout the Hire Period. Any delays caused by restricted access, third-party works, or the Client’s failure to prepare the Site may result in additional charges.

M S Marquees will conduct a site survey prior to installation. The Client is responsible for ensuring that the Site is suitable, free from underground services or obstructions, and that all necessary permissions and licences (including planning permission and entertainment licences) are in place before the build date.

Risk in the Equipment passes to the Client upon completion of installation and reverts to M S Marquees upon completion of the strike.

6. Client Obligations

The Client agrees to:

• Not move, alter, or interfere with the Equipment without prior written consent from M S Marquees.
• Not exceed the agreed guest capacity for any structure.
• Ensure all users of the Equipment comply with safety instructions provided by M S Marquees.
• Not allow open flames, fireworks, or pyrotechnics within or immediately adjacent to the Equipment without express written consent and appropriate fire safety measures.
• Permit M S Marquees reasonable access to the Site during the Hire Period to inspect the Equipment.
• Notify M S Marquees immediately of any damage, loss, or safety concern relating to the Equipment.

7. Damage & Loss

The Client is responsible for any loss of or damage to the Equipment occurring during the Hire Period (from installation to strike) that is not caused by fair wear and tear or by the negligence of M S Marquees staff. The cost of repair or replacement of damaged or lost Equipment will be charged to the Client and deducted from the damage deposit where applicable.

M S Marquees carries public liability insurance. The Client is advised to obtain their own event liability insurance covering damage to third-party property and injury to third parties.

8. Limitation of Liability

Nothing in these Terms limits or excludes M S Marquees’ liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded by law.

Subject to the above, M S Marquees’ total liability to the Client in contract, tort, or otherwise arising under or in connection with a booking shall not exceed the total hire fee paid by the Client for that booking. M S Marquees shall not be liable for any indirect, consequential, or special loss, including loss of profit or loss of enjoyment.

9. Force Majeure

M S Marquees shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to: acts of God, extreme weather events, fire, flood, pandemic, government restrictions, strikes, or civil unrest. In such circumstances, M S Marquees will use reasonable endeavours to reschedule or provide an alternative solution. Where rescheduling is not possible, monies paid (excluding the non-refundable deposit) will be refunded.

10. Intellectual Property

All designs, plans, drawings, photographs, and other materials created by M S Marquees in connection with a booking remain the intellectual property of M S Marquees. The Client is granted a limited, non-exclusive licence to use such materials solely for the purpose of the booked event.

M S Marquees reserves the right to photograph completed installations for use in marketing materials unless the Client requests otherwise in writing before the Event Date.

11. Governing Law & Jurisdiction

These Terms and any contract formed under them shall be governed by and construed in accordance with the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these Terms is found to be unlawful, void, or unenforceable, it shall be severed and the remaining provisions shall continue in full force and effect.

12. Contact

For any queries regarding these Terms, please contact:

M S Marquees Ltd
Email: events@msMarquees.com
Telephone: 0208 597 3044

These Terms were last updated on 1 May 2025.